Privacy Notice
Draft, pending attorney review. Not yet approved for publication.
1. Who we are
Stagecoach Consulting Group [LLC — CONFIRM] (“Stagecoach,” “we,” “us”) is a Virginia-based provider of executive protection, security, investigative and consulting services. This Privacy Notice explains how we handle personal information collected through this website and the inquiries submitted through it. It does not cover information we handle under a signed client engagement, which is governed by that engagement’s terms.
2. Information we collect
Information you give us. When you submit our inquiry form or email us, we collect what you choose to provide: your name, email address, phone number, organization or office, how you were referred to us, the service you are interested in, and the short note you write.
Information collected automatically. Like most websites, our hosting provider records basic technical data when you visit, such as IP address, browser type, device type, pages viewed, referring page and the date and time of the visit. If we enable analytics (see Section 6), similar information is collected through cookies or comparable technologies.
Information we ask you not to send. Please do not submit Social Security numbers, dates of birth, financial account numbers, health information, or details about any person who may be the subject of an investigation through this website. If we need sensitive information to evaluate your matter, we will arrange a secure method after we speak with you.
3. How we use information
- To respond to your inquiry and evaluate whether and how we can help;
- To schedule consultations and communicate with you about a potential or existing engagement;
- To keep records of inquiries and business relationships;
- To operate, secure and improve this website, including detecting spam and misuse;
- To comply with legal, licensing and regulatory obligations and to protect our rights.
We do not use the information you submit to make decisions that produce legal or similarly significant effects about you solely by automated means.
4. How we share information
We share personal information only as described here:
- Service providers. We use vendors that process information on our behalf under contractual confidentiality and security obligations. This includes Salesforce, our customer relationship management (CRM) platform, which receives and stores the information you submit through our inquiry form, as well as our website host, email provider and, if enabled, analytics provider.
- Professional advisors. Attorneys, accountants and insurers, where needed for their professional services to us.
- Legal requirements. When required by law, subpoena or court order, or when we believe disclosure is necessary to protect the safety of any person, prevent fraud, or protect our rights.
- Business transfers. In connection with a merger, acquisition or sale of assets, subject to this Notice.
We do not sell personal information, and we do not share it with third parties for their own marketing or for targeted advertising.
5. Cookies
This website uses only the cookies needed for it to function, plus any analytics cookies described below. You can block or delete cookies through your browser settings; the site will still work.
6. Analytics
We may use a web analytics service to understand how visitors use the site in aggregate, such as which pages are viewed most often. [IF ANALYTICS IS ENABLED, NAME THE PROVIDER HERE, e.g. “Google Analytics,” AND LINK TO ITS OPT-OUT.] We configure analytics to avoid collecting the content of form submissions.
7. Security
We use reasonable administrative, technical and physical safeguards appropriate to the information we hold, including encrypted (HTTPS) connections for this website and access controls within our CRM. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — which is one reason we ask you not to send sensitive details through the website.
8. Retention
We keep inquiry information for as long as needed to respond, to manage any resulting relationship, and to meet legal, licensing, tax and record-keeping obligations. Inquiries that do not lead to an engagement are generally deleted or de-identified within [RETENTION PERIOD, e.g. 24 months] unless a longer period is required by law.
9. Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it.
10. Your choices and rights, including Virginia residents
You may ask us to access, correct or delete the personal information you submitted, or to stop contacting you, by emailing info@stagecoachconsulting.com.
Virginia Consumer Data Protection Act. The Virginia Consumer Data Protection Act (VCDPA) gives Virginia residents certain rights, where the law applies to a business: to confirm whether their personal data is processed and to access it; to correct inaccuracies; to delete it; to obtain a portable copy; and to opt out of the sale of personal data, targeted advertising, and profiling in furtherance of significant decisions. Whether or not the VCDPA applies to Stagecoach, we will make reasonable efforts to honor these requests. We will respond within 45 days, may need to verify your identity, and will not discriminate against you for making a request. If we decline a request, you may appeal by replying to our decision with the subject line “Privacy Appeal”; if you are not satisfied with the outcome of an appeal, you may contact the Virginia Office of the Attorney General.
Residents of other states may have similar rights under their state laws; contact us and we will respond in accordance with applicable law.
11. Links to other websites
This website may link to third-party sites. We are not responsible for their content or privacy practices.
12. Changes to this Notice
We may update this Notice from time to time. The “Last updated” date above shows when it last changed. Material changes will be highlighted on this page.
13. Contact us
Stagecoach Consulting Group [LLC — CONFIRM]
[STREET ADDRESS], [CITY], VA [ZIP]
Email: info@stagecoachconsulting.com
Phone: